To plan your escape to Lapis Spa
Call 866-750-4772 or 305-750-4772.
Visit fontainebleau.com to reserve treatments online. There you can explore a variety of treatment options, enjoy the benefits of instant confirmations, modify or cancel existing reservations, and retrieve information on prior services and preferences.
Lapis is an adult-only facility. Guests must be 18 years or older in order to use the facility or receive spa treatments and services.
Non-hotel guests must purchase a minimum of a 50 minute spa service to access facilities.
A credit card is required to schedule a spa or salon appointment. Prices are subject to change without notice.
The spa atmosphere is one of calm and quiet. To preserve the tranquil nature of the spa, please be considerate of other guests. Speak quietly. Cell phones, pagers and laptops are not permitted in the spa.
For your convenience, a 20% service charge is applied to each service, which is distributed to the spa staff as part of their compensation. Gratuities may be provided at your discretion.
Cancellation Policy: As a courtesy to other guests and to Lapis’ therapists, we adhere to the following cancellation policy: If you must cancel or reschedule your appointment, notify the spa at least six (6) hours in advance to avoid being charged. A fee of 50% of the value of the service you have scheduled will be charged to your guestroom account or credit card should you change an appointment with less than six (6) hours notice.
A late arrival resulting in a delayed start of your scheduled service will reduce the length of your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest is not inconvenienced. The full value of your treatment will be charged.
Lapis gift cards and e-certificates are available for purchase in any amount over $50. Purchase online at fontainebleau.com/giftcards or in person.
To increase satisfaction:
- Robes and slippers are provided for use at the spa only and may not be taken out of the spa.
- To respect guests’ privacy, general tours of the spa facility are provided only at designated times of the day. Tours of the second level of the spa are by appointment only, so as not to disrupt spa services.
- The spa atmosphere is one of calm and quiet. To preserve the tranquil nature of the spa, please be considerate of other guests. Speak softly. Cell phones, pagers, cameras and laptops are not permitted in the spa.
- The spa retains right to refuse service or ask guests to leave facility.
Spa like a Pro
Our goal is to create a relaxing experience for all. Talk to us about how we can enhance your comfort and relaxation. If you have any requests, Please let us know. If you prefer a specific therapist or gender of therapist, please make your request at the time of booking. Lapis will provide you with a robe, towels and slippers, as well as grooming amenities and toiletries. Light snacks and beverages are provided.
mind your manners
Please no phones, laptops or any devices that may disrupt another guest's enjoyment. No photography allowed.
The H indicates a heat treatment. Guests who are pregnant, have high blood pressure or suffer from coronary illness are urged to not partake of these treatments and amenities. For guidance, please consult a spa associate.
how early should i arrive?
We suggest you arrive at least 30 minutes prior to your first appointment to allow ample time to change, shower and acclimate to the spa environment. To experience a Lapis Ritual Water Journey prior to your treatment, arrive one hour in advance. A late arrival to your appointment will result in an abbreviated treatment.
will i be expected to disrobe for a spa treatment?
Above all, we want you to be comfortable. It is customary for guests to completely disrobe for their spa services, but you may wear a swimsuit or undergarments if you wish. Your preferences will be respected.
what should i bring?
Robes, slippers and lockers are provided. Bring a bathing suit and wear casual clothing, and no jewelry.
how do i prepare for my treatment?
Showering is essential prior to entering any of the communal water amenities and before any treatment. Also arrive at treatment without jewelry or cell phone.
may i use the spa if i am pregnant?
Certainly. You will, however, want to avoid treatments using deep pressure and heat as well as the Immersion Mineral Jet Bath. Please notify us of your due date when scheduling your appointment so that we can assist in determining the best treatments for you. Massage will only be offered to guests in the second or third trimester.
special health considerations?
Your health is important to us. If you are pregnant or have any allergies, physical ailments or disabilities please let us know so that we can help you choose the best treatments for you.
To ensure that you reap the full benefits of the spa experience, we suggest:
• Take care not to overheat in the water or steam amenities.
• Enjoy fresh fruit and other healthy snacks to re-energize.
• Drink plenty of water and refreshing teas to prevent dehydration.
silence is golden
A low voice and quiet tones are appreciated by your fellow guests.